Returns/Exchanges

Our Mistake (Incorrect or Defective Item):
- Email us at customerservice@cheekyplum.com
- We’ll fix it at no cost to you.
General Returns (Not Satisfied):
- You may return your product within 15 days for a refund.
- Use our online return portal for easy processing.
- Returns after 15 days or used items without prior approval will be donated to charity.
- FINAL SALE items are exchange only and cannot be returned.
Return Shipping Fee:
- A prepaid return label is available through your account.
- A flat fee of $6.50 will be deducted from your refund.
- Note: This option is not for exchanges or damaged items.
Exchanges:
- To request an exchange, please use our Return/Exchange Form.
Refund Timeline:
- Refunds are typically processed within 1–2 weeks after you drop off your package.
- Most refunds are issued sooner.
Questions?
- Email us anytime at customerservice@cheekyplum.com