Shipping

Free standard shipping on U.S. orders over $75. Everything ships from our warehouse in Tomball, Texas.

When will my order ship?

Orders ship in the order they're received, usually within 2–5 business days. During site-wide or seasonal sales, allow 5–8 business days. We don't ship on weekends; orders placed Friday through Sunday start processing Monday.

Delivery times

Standard shipping is USPS First Class, typically 3–7 business days once shipped (up to 21 for remote addresses). Expedited shipping is available at checkout for an additional charge; it still has a 1–4 business day processing time and delivery dates aren't guaranteed by the carrier.

Pre-orders and split shipments

If your order includes a pre-order item, the whole order ships together when the pre-order arrives (the date is on the product page). If you'd like in-stock items sent now, email customerservice@cheekyplum.com and we'll arrange a separate shipping fee. Occasionally items ship from different locations and arrive in separate packages.

Canada, Alaska and Hawaii

We ship to Canada, Alaska and Hawaii. Free-shipping promotions apply to the contiguous U.S. only, and international orders may receive a separate bill for duties and taxes.

Lost, delayed or stolen packages

If tracking hasn't updated in 15 days, contact the carrier to open a claim and let us know so we can help. Once a package is marked delivered, we aren't able to replace or refund items that are lost or stolen; please report theft to local authorities. Missing or defective items must be reported within 48 hours of delivery.

Questions? customerservice@cheekyplum.com · 713-992-2396