Returns/Exchanges
RETURNS & EXCHANGES
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General Returns (Not Satisfied):
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You may return your product within 15 days for a refund.
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Returns after 15 days or used items without prior approval will be donated to charity.
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FINAL SALE items are exchange only and cannot be returned.
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Return Shipping Label With A Fee - Use our online return portal for easy processing.
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To request a paid return label for your return, please log in with your email address used to place the order here: account.
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A flat fee of $6.50 will be deducted from your refund.
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Note: This option is not for exchanges or damaged items.
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Our Mistake (Incorrect or Defective Item):
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Email us at customerservice@cheekyplum.com
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We’ll fix it at no cost to you.
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Exchanges:
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To make an exchange, please use our Return/Exchange Form.
- Please send the form back inside your package with your item, you are responsible for the return shipping cost on exchanges.
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Refund Timeline:
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Refunds are typically processed within 1–2 weeks after you drop off your package.
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Most refunds are issued sooner.
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Questions?
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Email us anytime at customerservice@cheekyplum.com
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